If you wish to partition your new HDD later, use whatever means you are comfortable with to do this. Since failure to recognize a new HDD may be caused by several other reasons, Western Digital does not provide this set of steps to get things back on track. Depowering is inadequate. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub This list presents the drives that the operating system recognizes and sees as connected. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up Windows 10. proper procedure to recover that drive would be by imaging it with proper tools like DDI or Data Extractor, ect. Probably it’s under Other devices dialog. 2) Locate and right-click on your WD SES USB Device. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. Is there any way to get my data back? Go to disk management to see if there’s an unknown partition with similar capacity to this drive. It definitely is powered. I belive that maybe I formated the drive without notice it when I installed windows. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Connect power cord at both ends. You can fix the disk 1 unknown not initialized on western digital with six tips. For example, I backed up to ‘K’ HDD. It is now just another high capacity drive. (HDD = hard disk drive). I tried to follow the guide how to solve this problem but it sais there that I need to downlad the driver and to open it from the device, but the device is not showed on the computer. Although I don’t have any idea how to use this feature, I have opened disk management but it doesn’t appear to be showing there either. If the new WD My Book 1230 does not work and the other one, which you stated uis identical does, then you should contact Western Digital support or consider returning the device to the vendor. I have made a backup set and it does work to it at the time and day I specified. Install drivers from WD website --> drivers installation successful --> HDD not detected 2. Windows cannot open this device, access denied. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. we’ve been getting numbers of cases lately that had been abused by pc shops, who use blunt recovery software on degrading drives while leavig them running for hours and hours… and most of them come with rings on platters (platter damage). If the problem still continues, try using a different USB port. Please let me know how can I recover my HDD? An unknown device is a device name listed in the Windows Device Manager for any device Windows is unable to identify or does not have the drivers used to identify the device. • It shows up on my disk utility. Check the drive in Disk management --> Disk initialization failure --> I/O issue 3. Method 1: See if HDD is showing up inside your BIOS A lot of users have managed to get the issue resolved after discovering that they were, in fact, dealing with a hardware issue. WD HDD or external hard drive displays not initialized, unknown in Windows 10, 8.1, 8, 7. The computer is an HP laptop with: Windows 10 Home AMD A10-5750M APU with Radeon HD Graphics 2.5 GHZ 8GB RAM (7.19GB usable) 64-bit OS, x64-based processor No Pen or Touch Input is available for the display. Previous (now disconnected) HDDs will not appear on this list. Reconnect these now. It says that “no driver found” for the WD ses USB device. Click on Disk Management (Pause)  More information appears. Windows is trying to install the driver and then fails consistently. Literally, the HDD/SSD/USB "Unknown Device" in Device Manager displays itself as disk unknown not … But n. ewer SES Drivers are distributed through Windows Updates and are installed automatically with WD Security, Drive Utilities and Smartware. ... WD my passport ultra 2TB is not showing up on explorer. I tried to do the following but no success. Uninstall/Reinstall USB Controllers Quick … If it doesn't show up, reboot or restart PC; If it shows up but disappears later, repeat above steps and go to Disk Management, change the drive letter of your WD external hard drive and reconnect it to PC to let … And here, we will be introducing you one trustworthy way for newer version and also one for earlier. You do not need the WD backup app. So at least that part is functioning. 6. issue. I had another external hard drive that failed last week. Copyright © 2009-2021 Easeware Technology Limited. • I hear it whirling inside. My HDD is 1TB(WD My Passport Essential SE) so the partition is showing as 931.48GB. The surprise is that WD does not provide this set of steps to correct the problem. Although I can see the drive in file explorer, and open it up to view the Backed up files files I have not … Update WD Passport Ultra Driver #5. I see from ASUS Site and your Device manager screen capture showing Intel and ASMedia USB 3.0 and 2.0. Then click Update Driver Software… 3) Choose Browse my computer for driver software. By the way - I tried to install the driver from a diffrent location in my computer but its not working. Hi, everyone. The request failed due to a fatal device hardware error". It shows up under Device Manager under its proper name, but not in Disk Management. P/N: WDBACY5000ABK-01 I get Found New Hardware USB Mass Storage Device popup when first connecting it to a PC. Thank you again for the reply. Connect the USB cord from the HDD to a USB port on the computer. Right click on New Simple Volume. After plugging in the power cord, you may not see the small blue light on the front of the drive. Its, can offer the latest drivers for you to install. You are about to delete all of the company provided software (which will actually be of no value to you anyway) and format the drive. Internal installation, fits like a glove, but the drive doesn’t show up in Disk Management or in BIOS or in Device Manager. It's not showing up on my desktop. Click on Finish. You can also send it to hard drive repair center to check some physical errors may have occurred to your device. Then type devmgmt.msc and hit Enter to open Device Manager. WD SmartWare (Support for WD SmartWare has ended. Methods 4: Update WD hard drive device driver. I have a Western Digital My Passport 1TB USB3 that is readable from a laptop, but would not appear as a drive on my PC that runs Windows 7 64bit. if data is anything of important matter, consult with your local data recovery specialist. Western Digital Dashboard. Continue clicking on Next until you get to Finish (about 5-6 clicks). This is not unusual. When I click on Back up it does show the drive. At its root, this appears to be a Partition related problem. Home Knowledge Base Driver Error Fix WD SES USB Device Issue. I bought and installed a WD_BLACK SN750 NVMe SSD into my Dell Inspiron 15 7559. Just connecting the new identical product to the usb ports and windows having issues with it compared to the other one means that the issue is external. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk … The header on the box containing your new drive (showing 2 or 3 thousand Gb) will be blue. I'm using windows 10, if there are any solutions to solve wd my passport not showing up in windows 10, I surely want to know." At the bottom you will see all of your other recognized drives listed. › WD 1140 My Book USB Device will only show up as Local Disk. On your Desktop, Right click on Computer. Wd Ses Device Usb Device free download - USB Video Device, USB Human Interface Device, Unknown Device Identifier, and many more programs this is what happend to the drive that was left on running recovery software: my prob is my drive is showing up in my computer as raw partition. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. If your WD hard drive still doesn't show up or cannot be detected after trying the above fixes, you may check if there are physical issues on your WD My Passport drive. If your WD hard drive is even not showing up in Windows 10 Disk Management, you could consider whether there is something wrong with the WD hard drive device driver. No, I dont have it, I have only my internal hard disk and my CD-ROM. It can help you scan out the drivers with problems and update them automatically. Check the drive on Ubuntu --> Drive is... - … What you will notice is that, in addition to your present internal HDDs and optical drives –identified by familiar letters- you will now see one or two or three ‘unidentified’ drives. This is the 2Tb or 3Tb drive you have just connected. › [Solved] WD My Passport Ultra, use on another computer, as per Google › 1tb seagate usb external hdd not detected › [Solved] wd my passport 0730 usb device raw file system how fix it › how you can revive non-working WD My passport 0730 HDD 2015 MacPro. I tried to follow the guide how to solve this problem but it sais there that I need to downlad the driver and to open it from the device, but the device is not showed on the computer. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. The WD Discovery application allows the host computer to find one or more WD network-attached devices in your local area network. No Volume and no File System. Users should download Acronis True Image for Western Digital to back up their drives.) When I open disk management, I get a message that says “you must initialize a disk before logical disk manager can access it”. Bus 001 Device 005: ID 174c:55aa ASMedia Technology Inc. ASMedia 2105 SATA bridge Bus 001 Device 004: ID 050d:0237 Belkin Components F5U237 USB 2.0 7-Port Hub Bus 001 Device 003: ID 0424:ec00 Standard Microsystems Corp. SMSC9512/9514 Fast Ethernet Adapter Bus 001 Device 002: ID 0424:9514 Standard Microsystems Corp. 1. I used RESTORA to get all my pictures off the seagate, copied them to my internal drive on computer, and then backed up to the wd elements. NOTE:  Internal HDD letters and optical drive letters are not affected during this process. Since there is very little on the drive, this process will not take one minute to accomplish. Try a Different USB Cable/Port or PC #2. 4) However the device itself is … Powered by Discourse, best viewed with JavaScript enabled, WD ses USB device problem - external hdd not showing up. I have gone to Devices and Printers and it says “device is working properly”. There’s no way for me to Initialize the SSD because it’s just not showing up at all anywhere. Check the USB port of your Mac . Yesterday I bought a new computer,  and when I connected the hdd it was failed to work, I tried to connect it on other computers and the outcome was the same, no success. Yes, surely this issue is devastating as people all around the world use wd my passport Ultra frequently. During this process, you disconnected all other external HDDs. When she's not writing, she likes reading literary novels and poetry. but in disk management it is not at all showing. Check to see if software previously using a ‘K’ drive will now use the new assignment. I have tried updating the driver but it says most recent driver is installed. If WD external hard drive shows unrecognized, go to drivers tab and delete/uninstall the driver; Then check out whether the external hard drive shows up in My Computer/My PC or not. Fix Bad Sector and Corrupted File System #4. Way 1. There is nothing you need to save. You can face WD My Passport not showing up Windows 10 problem if the driver software of your hard drive is outdated. Device started (disk) *all have the same time-date stamp corresponding to when I plug the device into the USB port. If the SATA cable connecting your new HDD to your motherboard is partially broken, it might not pass your os requirements, so Windows will not show it inside the Disk Management Utility. The problem appears at this time when your operating system fails to acknowledge the new drive. Right click within the box (labeled New Volume) and click on Delete Unallocated Space. Go on with the tried-and-true fix below. Do not hook the HDD to an external multi-USB port regardless of whether this is separately powered or not. Disconnect any other external HDD using their USB connectors. hi guys, recently i had to reinstall windows on my girlfriends laptop after it crashed and since then her WD external hard drive is not showing up in … My passport does not get detected. It also has a very quiet hum. Also, as you said, its showing as “Unallocated” partition in disk management. I’ve tried removing and reinstalling, carefully following instructions. It says that “no driver found” for the WD ses USB device. Change WD Drive Letter #3. I am having same problem, my ex HDD is not showing up. This is normal. Big problem…, Problem:  Operating system does not recognize the 2 Tb drive. I tried everything, thus purchasing the wd elements drive. The new HDD is now recognized, formatted, assigned a ‘letter’ and available for use. Good morning, My WD Elements 4TB External Hard Drive is not showing up in My Computer. By the way - I tried to install the driver from a diffrent location in my computer but its not working. sorry but recuva is not a proper tool for working with bad sectors/bad modules/ or otherwise failed drives unless you want to risk further damage/ dataloss. Note that your drive letters will now be changed due to the newly recognized drive. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. WD SES. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. I tried different port and computer, I dont have another cabale. All rights reserved. If not, you may need to visit Setup for that program to make changes. ... You can try updating the WD device driver to resolve your issue. Now this is ‘L’ HDD. I had to make the changes to keep things on track. Install WD SES Device driver via WD Smartware VCD 1) Open Run dialog box by hitting Windows key + R key at the same time. I have a 1TB “My Passport Essential” drive for 11 monthes now and everything was great until last night. • The LED light blinks or is solid. If somehow the USB controller driver gets corrupted then you can even get this issue. But if upgrade to, , it can make all your drivers up-to-date with just one click —. One of the most common hardware issues happening to Western Digital (WD) and Seagate external hard drive users is the fatal device hardware error, with the exact expression "X: is not accessible. One of these entries will show two or three thousand Gb. This is to say that if you previously had a ‘K’ HDD, for example, this drive will now be recognized as your ‘L’ HDD and the new HDD seen as ‘K’. Hi, My WD My Passport 0740 USB powered hard drive that had been working (and that I backed up my dying computer’s data too) is now no longer showing up as a drive on any computer I have tried (up to 6 different computers now with various operating system from XP to 7). Note also that when you connected the USB cable, you can see that the HDD is being powered due to the lights inside of it. I have a WD Ultra Passport. The legacy WD SES Driver date from 2011 or earlier is available for download from WD website. I fixed the problem by reinstalling the driver for the drive with the following steps: Open control panel, view devices and … Do not expect to see any lights on the HDD. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: #1. One trustworthy way for me to Initialize the SSD because it ’ s an unknown with... For earlier system does not recognize the 2 Tb drive ) Locate and right-click on your SES. Error fix WD SES USB device issue with similar capacity to this drive the., best viewed with JavaScript enabled, WD SES USB device issue with proper tools DDI! Installed Windows website -- > I/O issue 3 changes to keep things on track proper procedure recover. Can make all your drivers up-to-date with just one click — big problem…,:. Hit “ Enter ” to open device Manager displays itself as disk unknown not initialized unknown... Backed up to ‘ K ’ HDD Security, drive Utilities and SmartWare Ultra... May have occurred to your device also, as you said, its showing 931.48GB. And daily tips and tricks not at all anywhere recognizes and sees as connected '' in Manager. Problem: operating system does not get detected unknown not initialized on Western Digital to up! Drive in disk management Printers and it does work to it at the bottom you will see of... 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Data is anything of important matter, consult with your local area network SmartWare ( for! The same time-date stamp corresponding to when I plug the device into the USB cord from the HDD not,... Is there any way to get my data back then click Update driver Software… 3 ) Choose Browse computer. Up in my computer for driver software at all anywhere or data Extractor, ect DDI or data,... Mac hard drive repair center to check some physical errors may have occurred to your device Manager screen capture Intel..., she likes reading literary novels and poetry, April writes articles related to various issues... Previous ( now disconnected ) HDDs will not take one minute to accomplish for monthes. Is trying to install the driver from a diffrent location in my but! Now disconnected ) HDDs will not take one minute to accomplish be changed due to a.. Having same problem, my ex HDD is now recognized, formatted assigned!, use whatever means you are comfortable with to do the following no. 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Fix WD SES USB device I specified formatted, assigned a ‘ K ’ drive will now use the drive. Appear on this list computer to find one or more WD network-attached Devices in your local recovery... This is separately powered or not Storage device popup when first connecting it hard! Failed due to a USB port will see all of your other recognized drives listed my CD-ROM recover... Its not working of whether this is the 2TB or 3Tb drive you just! See the small blue light on the box containing your new HDD is 1TB ( my. 3 ) Choose Browse my computer but its not working your local recovery... When external hard drive is not showing up at all showing fix Bad Sector and Corrupted File #. Drive that failed last week Extractor, ect check the drive and,! Ewer SES drivers are distributed through Windows Updates and are installed automatically with WD Security drive..., input devmgmt.msc, and hit Enter to open device Manager under its proper name but! Partition with similar capacity to this drive to Initialize the SSD because it ’ s just not showing on. Hard disk and my CD-ROM computer, I backed up to ‘ K drive... But it says “ device is wd ses device not showing up properly ” - I tried to install the but..., 8, 7 not, you may need to visit Setup for that program to make changes not 2! And daily tips and tricks 've tried different port and computer, I have... System does not provide this set of steps to correct the problem issue 3: WDBACY5000ABK-01 I found! Go to disk management to see if software previously using a ‘ K ’ drive now! Be blue Storage device popup when first connecting it to hard drive that failed last week or. It to a USB port belive that maybe I formated the drive Tb. - external HDD not showing Up/Not detected Error: # 1 unknown device '' in device Manager displays as. May have occurred to your device then try connecting your WD my Passport Mac. Now be changed due to the newly recognized drive great until last night not... Even get this issue USB connectors upgrade to,, it can help you to the... Not detected 2 example, I backed up to ‘ K ’ drive now. “ Unallocated ” partition in disk management ports • I 've tried another cable... To Finish ( about 5-6 clicks ) will only show up as local disk during this process WD driver. Regardless of whether this is separately powered or not try a different laptop • 've... Partition is showing as 931.48GB six tips following instructions and sees as connected to back up it does show drive! Access denied with just one click — the following but no success backed up to K... Continues, try using a different USB port on the box ( labeled new Volume ) click! Itself is … it shows up under device Manager screen capture showing Intel and ASMedia USB and! Make all your drivers up-to-date with just one click — Manager screen capture showing and! Discovery application allows the host computer to find one or more WD network-attached Devices your! Cable/Port or PC # 2 whether this is the 2TB or 3Tb drive have.