I am having a strange problem with my external hard drive for my backups. Hi, everyone. Need some information. R. RanchoBurger Commendable. At first it worked fine but just as of lately it stopped working. Installing the latest build of Windows 10 may fix this issue. I tried to change the connecting cable and update driver soft ware but still not open. When I access the device manager, under disk drives, it shows "WD My Book 1140 USB Device". BTW - I’ve tried rebooting the MyBookLive drive, but no change. On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. Not by referencing the MBL by name. My laptop was running on W7 for 12 months before I upgraded to W10. But, my actual files do not show up, they are the .data files.... Not What I wanted. Since upgrading to Windows 10 I have had sporadic issues viewing the files from a WD My Book Live via file explorer. The Win10 build that was installed is 10586.17. Try access the NAS the I’ve explained. All my other machines see the NAS as a computer in File Explorer (Win 7). Powered by Discourse, best viewed with JavaScript enabled, Windows 10 Cannot access My Book Live with File Browser. Posts : 54,262. So, if the IP address of your NAS would be 192.168.1.40, you would see . %windir%\system32\secpol.msc /s. However, it is possible that the external hard drive not showing up in Windows 10 File Explorer or “This PC”. After closing, it disappears again. This is not an issue on my … I know it is working properly because I can manually type in \\mybookworld it will show up but once i close that window it's gone again. Nov 23, 2016 #1 It does show up in computer management but all options are grayed out except for "delete volume" and "help". Fix USB Drive Not Showing up in File Explorer in Windows 10. Brink. Also, the activity light on the front of the drive is constantly flashing. Windows assigns those drives a permanent drive letter, but hides them from view by … I haven’t reinstalled Win10 as yet, but if/when I do I’ll see if this WD Discovery tool resolves the issue. And I’ve attached a screen grab of what appears when I browse to Network with File Explorer: Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? I've also tried removing and unplugging the device. Anyways, when I connected my WD My Book (that has worked flawlessly on my MacBook, and it has a bunch of videos and pictures stored) it … Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? I tried that in the command prompt and it is not recognized as an internal or external command, operable program or batch file. Thank you. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; So I have an 2TB WD external hard drive that won't open on my comp. External Hard Drive Not Showing Up in File Explorer. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Can anyone tell me how to make windows 10 see my files… This can be caused by any of the following: Your drive does not have a drive letter assigned to it in Disk Management. Using the ip address takes me to the device web page. At the time of the W10 upgrade, that ability and view continued to exist after the upgrade. The Windows Operating System assigns one letter of the alphabet to every single drive that is attached to a computer. The device manager also says it's working properly. But if I right click and select Open, I can access all of the drive folders. I’m too lazy to use static IP addresses for my NASs.). Your USB driver may be corrupted. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". The above users' stories are telling the same thing that happens to a Solid State Drive (SSD), which does not show up as other connected hard drives. List of all WD firmware and software available for download. Have you the latest build of Windows 10 and are current on all the updates. It historically has fixed itself when new Windows updates have installed but not since the last month. The possible reason is that some malware or virus attack your hard disk, USB drive, or other memory storage device. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. It’s just this issue of not being able to browse for files on the drive with File Explorer, or with the file browsers on any installed programs, in the normal manner. I wonder if the behaviour of this on Windows 10 build 1511 has changed. I have WD external drive 120gb (USB) . Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. although it was working on the same laptop when I use win 8. Several reasons can cause the external hard drive not showing up in File Explorer. That comes through Windows update. Why isn't my WD My Book external hard drive being recognized? How is the drive showing on disk management? Good luck. When I open the network location with File Browser the MyBookLive icon is there as a Storage , but it is not listed in the directory tree at the side. Problem – Files Not Showing in External Hard Drive. Then, you won’t be able to open it to use the files stored on it. After much reading online, I called up WD tech support, and got the problem resolved by the tech. I ran this, and it immediately identified the network drive corresponding to the My Book Duo. It’s possible the network NetBIOS name browsing is not working, but your MyBookLive (MBL) as actually there. All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. Have you tried enabling SMBv1 on Windows 10? It’s because I should also be having major headaches with my MyBook Live Duo, and I’m not. Since then my EXT HDD will not show up in my computer. Solution 1. As far as I can see the only possibility of going back to Win7 then, if things don’t work out, would be recovering a pre-upgrade backup and then I am unsure if this would present problems for registration. DLG recognizes it as a logical drive, but not a physical drive. There have been a few who have had similar problems and it’s been a 3rd party firewall. The problem might not be the WD NAS. The solution involved running Command Prompt as … The light is blinking on the device and I can hear the drive spin up when I turn on the power. We have a MyBook Essential 2.0 TB External Hard Drive that will not show up in Windows Explorer. WD Cloud not showing in File Explorer After re-installing Windows 10 on my Lenovo X1 64 bit I can't access WD MyCloud via File Explorer any more. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. And all these threats can hide or even delete your files so that you won't see them in the folder. I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. Thanks for the further feedback on this. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. How to access Disk Management in Windows XP, Vista, 7 or 8 to manage hard drives, Also you can try testing the unit with the DLG Tool, How to test a drive for problems using Data Lifeguard Diagnostics for Windows, Disk Management gives me a message saying Connecting to Virtual Disk Service…. It could be that. Method 1: Show Empty Drives in File Explorer. If the device status is not initialized or if there are connection issues such as the USB port not working, you can also encounter the issue of external hard drives not showing up in File Explorer. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. I can access the drive by IP using FTP (Filezilla) without any problem. Reply to: WD My Book Premium II Windows Explorer Crash PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. When looking for attached hard drives, USB flash drives or CD and DVD drives using Windows Explorer, you may notice that some drives are not seen in Windows Explorer or the drive may disappear after a short time or when Windows resumes from Sleep or Hibernation. Hi, I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. Microsoft is aware of this bug and there is a fix for network devices not showing in File Explorer. Method 1: Initialize WD hard drive in Disk Management. 1) open a text file with notepad. Thread starter RanchoBurger; Start date Nov 23, 2016; Sidebar Sidebar. If not, please refer to part 3 to access and restore data from USB or external hard drive after it showing up in Disk Management. Windows 10 is not on build 1511. 3) save file with suffix .bat or .cmd. List of all WD firmware and software available for download. I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. I can access them manually by using their ip names in file explorer but not their ip address. Also, the activity light on the front of the drive is constantly flashing. Can anyone help me to backup the data from my hard drive. Here are the ways to ways to resolve external hard drive not showing up issue and steps to recover data from an inaccessible drive using the most trusted Stellar Data Recovery software. assistant in 5 minutes! You will need administrative rights to do this. The problem has become so severe that some Windows 10 users have even resorted to rolling back to Windows 7 and Windows 8. In Windows 10, as well as earlier Windows operating systems, an external storage device not detected … If Pro, have you deferred certain updates? Referencing it by its IP address. support.wdc.com Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized. Thing is, I upgraded from Win 7 to Win10 and everything just kept on working, but everyones’ computers are configured unique. Well, that’s a big negative on the fix, Ghost Rider… My MyBook briefly showed up with the IP address instead of the Netbios name under the “network” tree the 1st time I ran the app, but as soon as I closed it down and refreshed, it’s gone, and hasn’t come back. Thing is, the MyBook Live Duo is more or less the same operating system as the MyBook Live. I use it for media storage and usually … If, as you suggest, this issue with MyBookLive might only be resolved with a clean install of the latest Win10 build, and not the upgrade version, that’s something I need to carefully consider. Restarting my PC then reconnecting. It … As you are considering a clean install, make sure you create an installation DVD for the version of Windows you are using and use Balarc Advisor to get all your software licence keys. Log in to the MBL’s dashboard to discover it’s IP address. To fix these external hard drive issues, this troubleshooting post will be helpful for you. Nov 23, 2016 2 0 1,510 0. 5) double click on it to see if it works (cmd / bat extensions should be interpreted by Windows as command type of stuff). 2015 MacPro. If I select Mount Public Share instead (which I’ve just tried), well yes, it then creates a mapped drive for the public shared folder. However, it is not showing up in the Disk Management or File Explorer in Windows 10. 1. You’ll find the information on the page shown ., . This is a “deal breaker” for me. As the title says. Press enter on the keyboard and see what happens. There’s one more step, but it’s optional. I then went to My Computer folder and was immediately able to access the WD My Book drive before. Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. WD passport not showing up in explorer. My nas devices are not showing in Windows File Explorer - Network, (Windows 10 build 15063.332). When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. Cheers. And, can I deleted one of them? Computers/NAS not showing up in Network ->Windows Explorer after th2 u in Network and Sharing. Unfortunately, that lead to its own set of problems which forced me to consider either re-setting Win10 or roll-back to Win7; I chose the latter, for now. However when I opened Device Manager it was listed under "Disk Drives" and "WD Drive Management devices." Here is a screen shot of the left hand panel of File Explorer. It looks like your WD My Passport has 2 unallocated partitions, meaning that these capacity are not accessible or used, you can basically make that space available by formatting the … It used to work in previous builds but has now stopped with the latest windows update (again). The issues you’re having are, honestly a puzzle. All I can tell you and everyone else is that I upgraded to Windows 10 and it just all worked and is still working. I upgraded from windows 8.2 to 10. Like I said if I just click on the MyBookLive icon under Storage, it just opens up the UI logon page. Windows 10 build 1511 is a bit different where you can now use the product key on the COA sticker attacked to the computer, if it’s not been worn away. Thursday, June 20, 2019 6:23 AM. Part number: WDBAAF0020HBK-01 It shows up in disk management, but not in Explorer. The external hard drive may be having issues, such as damage, or unallocated disk space. By Kevin Arrows August 16, 2018. Just a day or so ago, not …